Diploma in Venue Management in Hotels and Resorts

– Strategic space planning in hotels and resorts

– Design and distribution of spaces for events

– Logistics and management of specific venues

– Venue management technologies

– Regulations and safety in hotel event spaces
Study plan:
Module 1: Introduction to space management in hospitality.
– Sub-module 1.1: context and trends in the hotel event industry.
– Submodule 1.2: design and planning of spaces in hotels and resorts.
– Submodule 1.3: specific rules and regulations for events in hotels.
Module 2: Design and layout of spaces in hotels and resorts.
– Submodule 2.1: efficient design of meeting rooms and event areas.
– Submodule 2.2: adaptable to different types of events and group sizes.
– Submodule 2.3: integrated technologies for hotel events.
Module 3: Management of hotel equipment and services.
– Submodule 3.1: selection and management of technical equipment.

– Sub-module 3.2: coordination of hotel services for events.
– Sub-module 3.3: integration of catering and food and beverage options.
Module 4: Protocol and customer service in event hospitality.
– Submodule 4.1: protocol and etiquette in hotel events.
– Submodule 4.2: development of customer service skills.
– Submodule 4.3: handling special situations and problem solving.
Module 5: Themed events and personalized experiences.
– Sub-module 5.1: design and organization of themed events.
– Submodule 5.2: creating customized experiences for groups.
– Sub-module 5.3: strategies for customer engagement and loyalty.
Module 6: Virtual events and digital marketing strategies.
– Submodule 6.1: adapting spaces for virtual events.
– Submodule 6.2: digital marketing strategies to promote events.

Submodule 6.3: integration of technologies and social networks in promotion.
Complementary activities:
– Development of practical projects of space management in hotels.
– Visits to hotels and resorts for analysis and evaluation.
– Practical workshops on the use of design and management tools.
Evaluation:
– Written exams on space management in hotels.
– Evaluation of hotel event design and management projects.
– Active participation in practical activities and hands-on projects.
Additional resources:
– Manuals on hotel management and event design.
– Recommended readings on trends in the hotel event industry.
– Access to event and hospitality management tools and software.