Diploma in Entertainment and Events on Cruises and Resorts

• Planning and designing entertainment programs

• Coordinating onboard and in-destination events

• Managing recreational and cultural activities

• Customer service and passenger experience

• Legal and regulatory aspects in cruises and resorts
Study plan:

Module 1: Introduction to the cruise and resort industry
• Submodule 1.1: History and evolution of the industry.
• Submodule 1.2: Characteristics and current trends.
• Submodule 1.3: Main actors and roles in the industry.

Module 2: Planning and designing events in maritime environments
• Submodule 2.1: Logistics and special considerations on cruises.
• Submodule 2.2: Designing events for small spaces.
• Submodule 2.3: Planning themed events and unique experiences.

Module 3: Onboard entertainment and recreational activities
• Submodule 3.1: Daily entertainment programming.
• Submodule 3.2: Recreational activities for passengers of all ages.
• Submodule 3.3: Shows and performances on board.

Module 4: Organizing special events at resorts
• Submodule 4.1: Planning corporate events and conferences at resorts.
• Submodule 4.2: Organizing weddings and special celebrations.
• Submodule 4.3: Coordinating cultural events and festivals.

Module 5: Managing teams and suppliers
• Submodule 5.1: Selecting and training entertainment staff.
• Submodule 5.2: Coordinating with service providers at destinations.
• Submodule 5.3: Assessing and continuously improving teams and collaborators.

Module 6: Passenger experience and event evaluation
• Submodule 6.1: Designing memorable experiences for passengers.
• Submodule 6.2: Measuring customer satisfaction.
• Submodule 6.3: Passenger experience analysis and feedback.

Additional activities:
• Visit to a cruise ship or resort to observe live events.
• Participation in the organisation of a simulated event.
• Development of a practical event planning project on cruise ships or resorts.

Assessment:
• Practical event planning and design projects.
• Theoretical exams on specific concepts and techniques.
• Active participation in discussions and case analyses.

Additional resources:
• Manuals and guides on event planning on cruise ships and resorts.
• Access to platforms and tools specialising in event management.
• Recommended bibliography on entertainment in the cruise and resort industry.